About SYSCOM, Inc.
Since 1982, SYSCOM has been solving enterprise content management challenges for organizations that can't afford to get it wrong. We deploy proven platforms, customize them to fit, build our own where needed, and stand behind every deployment.
Our Philosophy
Our Mission
“To create and deliver the right technology solutions by teaming with our customers to understand their business needs and empower them to achieve their goals.”
“The right technology at the right time.”
We know that the newest technology is not always the best solution, but it's sometimes the only solution. We know the difference. That's the judgment that comes from 40+ years of hands-on enterprise deployments.
SYSCOM is not a body shop. We develop deep expertise in every platform we support, build our own products where the market falls short, and maintain long-term relationships with our clients. Many of our client relationships span decades — the people who know your systems stay with us.
What Sets Us Apart
- 40+ years of continuous operation in ECM
- Proprietary migration technology (AnySource Migrator)
- Deep IBM ecosystem expertise (CM8, FileNet, BAW)
- We use proven platforms and build our own where needed
- AI-forward strategy led by a dedicated CTO
- Silver-level Tungsten Automation (Kofax) partner across Document Exchange (DX), Financial Process Automation (FPA), and Intelligent Capture (IC)
Our Values
Reliability
Our clients depend on us for mission-critical systems. We deliver on time, every time, and we stand behind our work with long-term support.
Integrity
We give honest assessments, recommend the right solution (not the most expensive one), and maintain transparency throughout every engagement.
Expertise
Every team member is a specialist, not a generalist. Our deep platform knowledge means faster deployments, fewer surprises, and better outcomes.
Leadership Team
Ted Bayer
President & CEO
Founder and President of SYSCOM since 1982, Ted has led the company from a startup to a leading enterprise content management solutions provider. With over four decades of experience in enterprise IT, Ted's vision for delivering the right technology — not just the newest — has guided SYSCOM's strategy and growth.
Education
- Carnegie Mellon University, BS Psychology
- Johns Hopkins University, Operations Research
- MIT, Executive Management & Artificial Intelligence
Recognition
- Ernst & Young Entrepreneur of the Year
- Deloitte & Touche / Inc. Magazine Recognition
Mark Anzmann
Executive Vice President
Mark oversees SYSCOM's Professional Services division and strategic client relationships across government and financial services verticals. With over 30 years of experience and six IBM certifications, Mark brings deep technical expertise to every engagement. He has served as Chair of the Baltimore/Washington DB2 Users Group.
Education
- James Madison University, BS Computer Science
Certifications
- 6 IBM Certifications
- Baltimore/Washington DB2 Users Group Chair
Chris Benedetti
Chief Technology Officer
Chris has spent over 25 years at SYSCOM, progressing from capture engineer to CTO. He leads product development and technology strategy across the SYSCOM portfolio — including AnySource Migrator, IBIG 2.0, and AIS Bridge — and has delivered solutions for clients including Wells Fargo, Navy Federal, the United Nations, and numerous government agencies.
Education
- University of Cincinnati, BBA — Information Systems & Management
Certifications
- Tungsten Capture Certified (v8–v11.2)
- AWS Certified Solutions Architect
- Microsoft Certified Technology Specialist
- IBM Certified Solutions Designer
Our Project Approach
SYSCOM follows a disciplined project management methodology rooted in PMI's PMBOK framework. Our PMP-certified project managers apply a structured lifecycle approach — from discovery through production support — with built-in quality assurance and change management at every stage.
Methodology Highlights
- PMP-certified Project Managers on every engagement
- PMBOK-based methodology with Earned Value Management
- Modified Agile approach — weekly goals, daily standups, continuous delivery
- Formal QA and Change Management processes
- Comprehensive documentation and knowledge transfer
Technology Partnerships
IBM
Decades-long partnership spanning FileNet P8, Content Manager, ImagePlus, BAW, and the broader IBM ECM ecosystem.
Tungsten Automation (Kofax)
Silver-level partner across Document Exchange (DX), Financial Process Automation (FPA), and Intelligent Capture (IC), with 30+ years covering enterprise capture, intelligent document processing, and automation (Tungsten TotalAgility, formerly Kofax).
Our Mission
“To create and deliver the right technology solutions by teaming with our customers to understand their business needs and empower them to achieve their goals.”
Ready to Work with Us?
Let us show you what 40+ years of enterprise content management expertise can do for your organization.
Get in Touch