Enterprise Content & Automation Services

IBM FileNet P8, Content Manager Enterprise Edition, Content Manager for iSeries, ImagePlus support and migration, Content Manager OnDemand. Federation, application integration, and migration between platforms.

Our ECM practice helps organizations manage the full lifecycle of enterprise content, from creation through archival. We design and implement repository solutions that ensure compliance, enable rapid retrieval, and integrate with existing business systems.

Silver-level Tungsten Automation (Kofax) partner across Document Exchange (DX), Financial Process Automation (FPA), and Intelligent Capture (IC), with deep expertise in Tungsten TotalAgility for intelligent capture, classification, and process automation. Remote and central capture, scanner and VRS configuration, high-availability and disaster recovery, advanced recognition and classification, custom validation and release scripts, IBM Datacap deployment.

Built on Tungsten TotalAgility (formerly Kofax TotalAgility)

Our capture solutions turn paper and unstructured content into actionable data. We build on Tungsten TotalAgility — the intelligent automation platform many teams still search for as “Total Agility” — to deliver remote and central capture, advanced recognition, AI-powered classification, and end-to-end process automation. It's all backed by our standing as a Silver-level Tungsten Automation (formerly Kofax) partner across Document Exchange (DX), Financial Process Automation (FPA), and Intelligent Capture (IC) — many teams still know the platform as Kofax TotalAgility or Kofax Total Agility — plus deep IBM Datacap deployment experience.

Zero-shot document classification without templates. AI-powered auto-mapping in ASM 2.0. Semantic search and knowledge graphs in IBIG 2.0. Compliance-as-Code for automated security documentation. Cloud and on-premises model deployment for air-gapped environments.

Our AI practice applies proven machine learning and large language models to content challenges. Zero-shot classification, semantic search, compliance automation, and on-premises model deployment for air-gapped environments.

Ongoing operational support for enterprise content and capture platforms. SYSCOM embeds dedicated teams to run day-to-day production operations — document capture, quality assurance, exception handling, and system monitoring — so your organization can focus on its mission. We manage the entire pipeline from intake through final disposition, with SLA-backed performance and continuous process improvement.