Trusted Partner Since 1982
Trusted Enterprise Content Management
Built to last. Built to evolve.
40+ years of proven solutions for government agencies, financial institutions, and healthcare organizations. We solve complex content challenges with technology that works.
Our Mission
“To create and deliver the right technology solutions by teaming with our customers to understand their business needs and empower them to achieve their goals.”
Our Services
Specialized service areas built on decades of real-world enterprise deployments.
Enterprise Content Management
IBM FileNet P8, Content Manager Enterprise Edition, Content Manager for iSeries, ImagePlus support and migration, Content Manager OnDemand. Federation, application integration, and migration between platforms.
Learn moreBusiness Process Automation
End-to-end workflow design and optimization. Process analysis, redesign, and orchestration using IBM Business Automation Workflow and Tungsten TotalAgility. Case management, business rules, and human-in-the-loop automation. Increasingly AI-enhanced — we integrate intelligent document classification, automated decision support, and predictive routing into BPA workflows so processes get smarter over time, not just faster.
Learn moreEnterprise Capture
Silver-level Tungsten Automation (Kofax) partner across Document Exchange (DX), Financial Process Automation (FPA), and Intelligent Capture (IC), with deep expertise in Tungsten TotalAgility for intelligent capture, classification, and process automation. Remote and central capture, scanner and VRS configuration, high-availability and disaster recovery, advanced recognition and classification, custom validation and release scripts, IBM Datacap deployment.
Learn moreContent Migration
Move content between any ECM platform with full metadata, security, and folder structure preservation. Powered by our proprietary AnySource Migrator — 25+ pre-built repository connectors. Strategies include gradual migration, overnight switchover, and federated coexistence.
Learn moreAI & Intelligent Automation
Zero-shot document classification without templates. AI-powered auto-mapping in ASM 2.0. Semantic search and knowledge graphs in IBIG 2.0. Compliance-as-Code for automated security documentation. Cloud and on-premises model deployment for air-gapped environments.
Learn moreCustom Application Services
Purpose-built applications and integrations tailored to your specific business processes. From front-end portals to backend system integrations, we design and build solutions that work the way your organization does.
Learn moreManaged Services
Ongoing operational support for enterprise content and capture platforms. SYSCOM embeds dedicated teams to run day-to-day production operations — document capture, quality assurance, exception handling, and system monitoring — so your organization can focus on its mission. We manage the entire pipeline from intake through final disposition, with SLA-backed performance and continuous process improvement.
Learn moreStaffing & Workforce Augmentation
Project Managers, Architects, Business Analysts, Programmers, Technical Writers, Testers, DBAs, and Cybersecurity Engineers. Individual resources, teams, or entire departments. Short-term engagements to long-term placements exceeding 10 years. Rapid deployment backed by deep ECM technical knowledge.
Learn moreOur Products
We use the right tool for the job — proven platforms when they fit, custom-built solutions when they don't.
AnySource Migrator
Any source. Any destination. Zero compromises.
Enterprise content migration platform with 25+ pre-built repository connectors. AI-powered auto-mapping, real-time monitoring, and the most flexible migration engine on the market.
Learn MoreIn DevelopmentAlpha-Z
AI-driven reverse engineering for legacy IBM mainframes
Reverse-engineers and documents legacy IBM mainframe code — COBOL, Assembler, PL/I, JCL, CICS, IMS, DB2 — pairing LLM analysis with 40 years of IBM expertise to produce natural-language documentation, architecture diagrams, and dependency maps.
Learn MoreModernizationAIS Bridge
ImagePlus to modern. Zero disruption.
A complete, fully-supported drop-in replacement for IBM ImagePlus. Preserves every integration, workflow, and user process — including AIS Bridge Viewer and ICN Plugin. Backed by decades of ImagePlus expertise.
Learn MoreNext GenIBIG 2.0
Don't just search your documents. Understand them.
The Intelligent Business Information Gateway, reborn with AI. Crawls existing repositories, uses LLMs to understand documents — not just OCR text — and builds a semantic knowledge layer with natural language search.
Learn MorePlatformSYSCOM Content Services
Config-driven content workflows. Ship in days.
SOA architecture for rapid ECM service deployment. Build powerful content workflows through configuration, not custom code. Pre-built templates for common patterns. Sarbanes-Oxley compliance support.
Learn MoreViewerSYSCOM Content Viewer
View any document, any repository, any browser.
HTML5 browser-based document viewer for content stored across IBM CM8, ImagePlus, CMOD, and FileNet repositories. Supports PDF, AFP/MO:DCA, and TIFF formats with zero client installation — a modern replacement for deprecated Java applet-based viewers.
Learn MoreClientAIS+EE
Enhanced access to IBM content repositories.
Advanced client interface for IBM content repositories. Provides enhanced folder management, workflow integration, and document retrieval through both desktop and web-based clients.
Learn MoreUtilityASImport
High-speed content ingestion for IBM Content Manager.
High-performance content import tool for IBM Content Manager. Ingests documents and metadata from any source with platform-independent operation across Windows and AIX environments — non-intrusive to day-to-day operations.
Learn MoreMigrationIP2CM
ImagePlus to Content Manager at scale.
Purpose-built migration utility for moving IBM ImagePlus content to Content Manager. Processes approximately one million documents per hour through a structured three-phase approach: assessment, execution, and validation.
Learn MoreIntegrationMVS Connect
Mainframe-to-capture integration at speed.
High-speed integration layer connecting IBM ImagePlus/390 with enterprise capture platforms. Supports both real-time and batch document storage workflows for mainframe-centric environments.
Learn MorePlatforms We Implement
A multi-platform implementation partner across the IBM and Tungsten Automation (formerly Kofax) ecosystems.
Tungsten TotalAgility
Tungsten Automation
Tungsten Capture
Tungsten Automation
Legacy Capture: KTM & KFS
Tungsten Automation
IBM FileNet P8
IBM
IBM Content Manager (CM8)
IBM
IBM Datacap
IBM
IBM Business Automation Workflow (BAW)
IBM
IBM ImagePlus
IBM
IBM Content Manager OnDemand (CMOD)
IBM
Hyland OnBase
Other ECM
Microsoft SharePoint
Other ECM
OpenText Documentum
Other ECM
Industries We Serve
Deep domain expertise in the sectors where content management matters most.
Government
Federal & State
Document processing, records management, and compliance solutions for agencies handling millions of citizen documents. NIST 800-53, CJIS, IRS Pub 1075 compliance.
Financial Services
Banking & Credit Unions
Content management and automation for banks, credit unions, and financial institutions with strict regulatory and statutory compliance requirements.
Insurance
P&C, Life & Auto
Claims processing, policy management, and adjudication workflows for property & casualty, life, and auto insurance carriers. Decades of industry experience.
Health & Human Services
Government & Compliance
Family investment, social services, and child support programs. Over 15 years of experience with human services agencies processing complex case documentation.
Healthcare
Payers & Providers
Claims processing, adjudication workflows, and document management for healthcare payers managing complex member records. HIPAA compliance.
Transportation & Logistics
Shipping, Trucking & Rail
Document management and process automation for shipping, trucking, and railroad operations. Streamlined handling of manifests, compliance records, and operational documents.
Manufacturing & Telecom
Industrial Operations
Document management and process automation for manufacturing and telecommunications organizations managing high-volume operational records.
Partner with SYSCOM
Whether you need to modernize legacy systems, automate document workflows, or migrate millions of records, we have the tools and the track record.