Silver Tungsten Automation (Kofax) Partner
Tungsten TotalAgility Implementation Partner
SYSCOM implements, upgrades, and supports Tungsten TotalAgility — the intelligent automation platform formerly sold as Kofax TotalAgility. With 40+ years of automation experience and a deep mid-Atlantic presence, we help government agencies and financial institutions get measurably more from their TotalAgility investment.
What is Tungsten TotalAgility?
Tungsten TotalAgility (commonly written “Total Agility,” and still widely known by its legacy name Kofax TotalAgility) is a low-code platform for intelligent document processing, data capture, and end-to-end workflow automation. It pairs OCR and AI-driven classification with case management and process orchestration in a single environment.
If you adopted the platform under the Kofax brand, none of your investment is stranded — Kofax Total Agility and Tungsten TotalAgility are the same product line under a new owner. SYSCOM supports it across versions, from older Kofax TotalAgility deployments through the current Tungsten TotalAgility releases.
How SYSCOM helps with TotalAgility
From first deployment to long-term operations, we cover the full TotalAgility lifecycle.
Implementation
New TotalAgility deployments — capture, classification, and workflow designed around your processes, not a generic template.
Upgrades & migration
Migrations from Kofax Capture and older Kofax TotalAgility releases to current Tungsten TotalAgility, with minimal disruption.
Support & troubleshooting
Ongoing production support, performance tuning, and troubleshooting from engineers who know the platform deeply.
Training
Hands-on training for your administrators and developers so your team can own and extend the platform.
Common TotalAgility use cases
Accounts payable automation
Capture, classify, and route invoices straight into approval workflows and your line-of-business systems.
Customer & citizen onboarding
Turn forms, IDs, and supporting documents into structured, validated data with far less manual keying.
Claims processing
Intake, classify, and adjudicate claims faster with AI-assisted capture and case management.
Government forms processing
High-volume forms intake for public-sector programs, with the accuracy and auditability agencies require.
Why SYSCOM for Tungsten TotalAgility
40+ years in automation
Founded in 1982, SYSCOM has implemented content and capture systems across four decades of platform change.
Silver-level Tungsten Automation partner
A Silver-level Tungsten Automation (formerly Kofax) partner across Document Exchange (DX), Financial Process Automation (FPA), and Intelligent Capture (IC), backed by 30+ years of Kofax/Tungsten implementation experience.
Mid-Atlantic presence
Based in Baltimore's Inner Harbor, close to the government and financial clients we serve.
Government & financial focus
Deep experience with the security, compliance, and scale requirements of regulated industries.
Ready to get more from TotalAgility?
Whether you're standing up Tungsten TotalAgility for the first time or modernizing a legacy Kofax Total Agility deployment, SYSCOM can help. Tell us about your environment and goals.
Contact Our Team